Many SMB owners think IT downtime only costs them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two of the key losses apart from the more evident costs such as lost productivity and a temporary dip in sales....
According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them, then you really need to think about whether you...
A BIM consultancy in Vancouver realized they needed a new perspective on IT support and service management. Their business was growing and was running up against a lack of responsiveness and future planning from their existing IT provider. Challenges Summit BIM realized it was time for a new approach – a preemptive process that would...
The Positives of WFH You are probably caught up in overseeing a Work-From-Home policy that you may have never intended to initiate. It can be concerning, and there are a lot of policy issues that an employer has to consider when they begin to implement WFH. That said, it is worth stepping back and looking...
If you find yourself asking “why do I need a managed service provider?” you’re not alone. When your IT systems are running smoothly, with no problems, error messages or viruses, it can be tempting to pat yourself on the back for not using outsourced IT support services. As a smaller company, maybe you rely on...
Business Automation can sound overwhelming, but the truth is businesses of any size can automate their processes and improve performance significantly. In this blog, we will walk you through four process automations available to you via Microsoft Power Automate, Microsoft’s Robotics Process Automation (RPA) tool, built into the Office 365 Suite. What should you consider...
We are inherently social creatures. As we strive to stay connected in this work from home moment, we have adopted collaboration tools in droves. Microsoft Teams is a complete suite of tools to keep teams working. The hub for teamwork within the Office 365 ecosystem, it brings together document management, collaboration, and communication. Available on...
Can you remember three months ago? In just 90 days, things have changed dramatically. For most of us, it has been a swift transition to Work From Anywhere. We have traded in time in the office for blue jeans, the kitchen table, and video and collaboration tools at a record pace. At the same time,...
The last three months have been a whirlwind of change. Businesses have had to move swiftly to a work from home (WFH) model that allows their employees to be productive in a remote environment. For many small businesses, who had not designed their technology strategy to support WFH at this scale, there were immediate technology...
The axiom that remote workers are less productive has proven untrue. Combined with lower organizational costs and reduced turnover, we have to question – will staff ever come back into the office in the same way? For the immediate term WFH is here to stay. This is a prime moment to step back, assess your...
